RETURNS & EXCHANGES
2019: A FRESH LOOK!
Who is Cali Life Co.?
Cali Life Co. is Independently Owned & Operated by a close team of Designers and Adventurists living primarily in San Diego, California. We are real humans who tend to every matter of how this company operates. All online orders are closely inspected and hand-packaged in house! Our content is from real customers as well as staff trips and adventures, and art is our every day motivation. Sometimes we wear glitter slippers while we work, but we show up, everyday, dedicated to being the best at what we do.
What about the shades?
Every pair of our collection is lightweight and comfortable, and our Polarized/UV400 lenses will protect your eyes from 99-100% of the sun's harmful rays! They come with flex hinges and art engraved into the temples. One customer called them a "True work of Art that can be used daily." Keep your perspective and your style fresh!
Like most small businesses, it's impossible for us to compete with the world's top brands. So we don't.
We compete with ourselves, everyday, to always put our best products and service forward. To improve efficacy with each production cycle, and to provide a stellar customer experience from start to finish.
In a world of disposable... everything... it's important to know what brands you can trust. Fast fashion has devastating consequences for both the people who make it and the environment it's made in. That's why Cali Life Co. is dedicated to creating a quality line of products, to ensure they will be with you for many years to come! If your Cali Life Co. Sunglasses break, send us a message! If the lens is damaged, send us a message! We offer low cost repairs and replacements. If it's a defect from our production, the repair is on us. Our team thrives on finding solutions, which is exactly why this brand got started. We cannot fix every problem in your life, but we can be a dedicated, hard-working company!
If you like what you see, give us a try! If it's not the perfect fit, let us know and we can help you find something that is!
Stay tuned for our upcoming Adventure Blog featuring both our team and our customers and their unique tales of discovery! Are you an Adventurer? Send us an email at email@example.com and let us know what sort of trips you have ahead!
POLARIZATION + UV400
All Cali Life Co. Lenses are Polarized with UV400 Protective Filters! That's right, EVERY pair! Most brands offer both Polarized and Non-Polarized lenses, reflecting different price points and selecting only certain styles for the upgrade. They will also offer both UV400 and non-UV400 options, as if it's a small choice to make...
Unlike other sunglass brands, we don't make you choose between style and optimal eye protection. But what do these terms mean actually, and how do these features affect you? Let's explore the terminology and discover the benefits of choosing Cali Life Co. Wood Sunglasses!
UV-400 Filters block 99-100% of harmful UVA & UVB rays. This refers to the Ultraviolet Radiation that penetrates the Earth's atmosphere from the sun. The UV Protection is embedded into the lens. It's imperative to wear UV400 sunglasses for many reasons. If you wear dark lenses that don't come with this protection, you are actually doing more damage than wearing nothing at all! Dark lenses allow your pupils to dilate and allow even more UV light to enter, enhancing the problems associated.
Did you know? The skin that surrounds your eyes is the thinnest skin on your body? Unfortunately that means it is very vulnerable to skin cancers! Not only do we need to protect our eyes, we also need to protect the skin surrounding our eyes! Up to 80% of the visible changes commonly attributed to aging may be caused by Sun Exposure!
Now let's talk Polarization!
Polarization is a film comprised of tiny vertical filters undetectable to the naked eye. This microscopic feature reduces the reflection of sunlight from objects that surround you, i.e. glare from roads, buildings, streets and cars. This allows for better depth perception, and eases eye and facial strain when you need to focus clearly on a bright, sunny day.
Polarization does NOT protect your eyes from UV damage, but as an add-on feature, it can make driving and other activities relatively easier, and is highly recommended if you have ever received LASIK surgery.
UNPROTECTED SUN EXPOSURE HAS BEEN LINKED WITH:
- Macular Degeneration, the leading cause of blindness in the U.S.
- Cancers in the skin surrounding the eye (i.e. Melanoma)
- Cataracts, visual clouding, blurred vision
- Tissue overgrowth on the surface of the eye
- Corneal Sunburn, which can result in temporary vision loss
- Premature wrinkling, aging, reduction in elasticity
- Pigmentation disorders
Even on cloudy days, a UV Filter is recommended!
Don't take the risks associated with your eyes going unprotected!
This goes for all ages!
RETURNS & EXCHANGES
Every purchase comes with a 90 day Manufacturer Warranty. This covers any defect caused from how the product was made. It does not covered damaged, scratched, or mis-used items. If you've received a defective item, please complete our Online Request Form.
To be eligible for a refund, your item must be unused, in the same condition that you received it, and the refund must be requested within 10 days of purchase.
For Online Orders we offer Free Return Mailing Slips if you keep the original packaging they arrive in. If the box is discarded we are unfortunately unable to compensate shipping costs associated. To request a refund, complete our Online Request Form.
For all items purchased at events and in stores, the purchaser is responsible for shipping the item to us for repairs and exchanges.
Once your return is received, we will send an email to notify you.
If your item is approved for a refund, we will process it immediately in our system. It can take 2-3 Business days for the funds to return to your account.
To be eligible for an exchange, your item must be unused and in the same condition that you received it, and the exchange must be requested within 30 days of purchase. Please complete the Online Request Form.
Should you receive a defective item, Cali Life Co. will work with you to find a fast and convenient solution. Our 3 month warranty offers comprehensive repairs, service and exchanges to assist you should you receive a defective item. Please complete our Online Request Form.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
ONLINE ORDERING MADE EASY!
"From Quick Exchanges to Prompt Shipping, You are Truly a Dream." -Gina B.
Through technology and dedicated customer service, we want you satisfied with your experience! Placing your order will be simple, and if it's not what you love, send us a message right away and we can process an exchange or a return.
Our products are made in small batches, so if you see something you like, we encourage you to give it a shot! It may not be available the next time you visit. Our Artists keep designing new things based on current trends and what's in season.
Free Shipping in the United States ● Free Returns* ● Free Exchanges*
Virtual Try-On Feature ● Size it Up Measurements ● Free Gift Box/Pouch
*Rules May Apply | View Returns & Exchanges Tab for Complete Details
SECURE PAYMENTS WITH CREDIT CARD, PAYPAL OR APPLE PAY
COMPLIMENTARY MICROFIBER POUCH AND GIFT BOX WITH EVERY SUNGLASS PURCHASED
Your Receipt and Tracking Number will be sent shortly after your order is placed. You can select your preferred shipping option, inlcuding FREE Shipping in the United States!
All orders are fulfilled in-house within 1-2 business days, and delivery time will depend on what choice you select at checkout.
To save paper, we do not print receipts. Your receipt will be emailed moments after purchase. This is perfect for gifting as there is no price tag visible on package!
In order to quailify for free return shipping, you must keep the original shipping box they arrived in so we can send you the appropriate return postage.
By discarding this box, you agree to cover the expense of return shipping.